Precision Audio for Luxury Environments

We primarily specialize in Q-SYS and Crestron, which form the backbone of most high-performance AV systems, but we also support all other commonly used DSP and control platforms used in high-end marine and residential applications.

US Pacific Time (UTC -7 / -8), supporting projects globally.

Yes. We support consultants and owner-side teams with commissioning, performance validation, handover support, and alignment with design intent. Our role can be independent verification, specialist audio support to the integrator, or post-delivery optimization as owner expectations evolve

Once build documentation is substantially complete and all sources and zones are defined, DSP programming begins. Early alignment around design intent, control behavior, and validation priorities helps reduce revisions later in the project. Following FAT, an initial configuration is typically delivered when a block of sources is online and can be validated in at least one representative zone. From there, the system is iteratively expanded and refined as additional areas come online.

• Online access to current build documentation

• Confirmed DSP hardware specification

• Complete source list (name, format, device type, IP/MAC, multicast where applicable)

• Complete zone list (yard name, friendly name, channel count, output mapping)

Clear, structured information upfront directly translates to faster deployment and fewer revisions.

An onboard Windows machine with remote desktop access and simultaneous connectivity to both the control and networked audio VLANs.

Changes are expected in complex projects. Minor revisions are typically absorbed within the workflow and support retainer, while larger scope changes are clearly identified, scoped, and approved before implementation to maintain timeline and budget alignment.

Performance is validated through a combination of measurement, critical listening, and functional verification across all signal paths. Where applicable, we validate against design intent, specified system behavior, and real-world owner experience. Final deliverables include as-built DSP files, network audio configurations, and structured documentation that conforms to your build doc schema.

A disciplined, binary isolation approach—systematically narrowing variables to identify root causes quickly and efficiently, minimizing downtime and guesswork.

A structured, methodical process supporting final commissioning, HAT/SAT, and performance validation at handover:

• Source level alignment across all inputs

• Zone-by-zone EQ and tuning

• Startup volumes and volume scaling calibration

• Maximum output and system limiting

• Surround and multi-channel verification

• Functional testing across all sources, zones, and control interfaces

Yes. We are often brought in after delivery or during refits to recommission systems, refine tuning, support changes in sources or zones, and bring performance back into alignment with owner expectations.

For routine requests, typically within 24 hours. Urgent support is prioritized as needed and often same-day.

Manufacturer support is valuable, but it is typically focused on individual products rather than continuity across the full system. We stay involved from design through commissioning, tuning, troubleshooting, and documentation, so decisions are made with full system context and project history.

Yes—NDAs are standard for the type of projects we support to protect sensitive information, including project details, system designs, and client confidentiality.

• Flat rate for DSP design and programming

• Retainer for remote support during deployment

• Day rate for on-site commissioning

Collaborative, honest, and pragmatic. We integrate smoothly with project teams, communicate clearly, and stay focused on the outcome—helping keep commissioning, troubleshooting, and handover efficient and low-friction.